Legal
Privacy Policy
How HealthView Pharms Inc. collects, uses, discloses and protects personal information.
1. Who we are
HealthView Pharms Inc. (“HealthView Pharms”, “we”, “us”) is a cannabis producer licensed by Health Canada, located at 1842 St. John’s Road West, Simcoe, Ontario N3Y 4K1. We are responsible for personal information under our control, and we follow the Personal Information Protection and Electronic Documents Act (PIPEDA) and its fair information principles.
2. Our Privacy Officer
We have designated a Privacy Officer who is accountable for our compliance with this policy. You can reach the Privacy Officer at:
Privacy Officer, HealthView Pharms Inc.
1842 St. John’s Road West, Simcoe, ON N3Y 4K1
Email: info@healthviewpharms.com (subject: “Attention: Privacy Officer”)
Phone: 289-630-1811
3. What we collect and why
This website has no forms and no user accounts. We collect only the following:
| Information | When | Purpose |
|---|---|---|
| Your name, contact details and anything you include in your message | When you email or call us using the contact details on this website | To respond to your inquiry and route it to the right person |
| Age verification status | When you pass the age check | To avoid asking you again during your visit |
| Technical data (IP address, browser type, pages requested, date and time) | Automatically, in our web host’s server logs | Security, troubleshooting and preventing abuse |
Age verification. The date of birth you enter at the age check is processed only in your browser. It is never stored or sent to us. We keep only a “verified” flag on your device: for your browser session, or for 30 days if you choose “Remember me”.
No tracking or advertising. This website does not use analytics, advertising or social media tracking tools, and we do not sell personal information. Our fonts are hosted on our own server, so no third-party requests are made when you load a page.
Please do not send us health or medical information.
4. Consent
We collect, use and disclose personal information with your consent, except where the law permits or requires otherwise. When you contact us, you consent to the uses described above. You may withdraw consent at any time, subject to legal or contractual restrictions, by contacting our Privacy Officer. We do not send commercial electronic messages without your express consent.
5. Disclosure
We disclose personal information only to:
- Our service providers who host this website and our email and phone systems, under contracts that require them to protect it;
- Our professional advisors, where needed; and
- Government or regulatory authorities, including Health Canada, where the law requires us to.
Our service providers may store or process information outside Canada, including in the United States. When they do, it is subject to the laws of that country and may be accessible to its authorities.
6. Retention
We keep inquiry records for up to 24 months after our last communication with you, unless they become part of a business relationship or a longer period is required by law or by our regulatory record-keeping obligations. We then securely delete or anonymize the information.
7. Safeguards
We protect personal information using measures suited to its sensitivity. These include encrypted (HTTPS) connections, restricted access to staff who need it, multi-factor authentication on our business systems, and security monitoring.
8. Your rights
You may ask to access the personal information we hold about you, ask us to correct it, or withdraw your consent. Contact our Privacy Officer. We will respond within 30 days. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.
9. Changes
We may update this policy from time to time. The “Last updated” date above shows when it was last changed.